Reach max. On THE ONE, we've integrated the battery into the seatpost to retain its slim frame design. 3 oktober 2019 email@example.com 0 reacties Indiegogo, United City Bikes, vouwfiets. All other components in both version are identical. The wait was so worth it and I get so many compliments for it. I did not get the bags I had paid for, and I did not get the better battery and upgraded bikes I paid for (the U2 not U1). This broad category of electric bikes feature efficient tires to navigate neighborhood, city, and urban environments without the noise and drag of studded tires. It’s gotta be one of those fake Chinese shell companies that are everywhere. Disappointed. "2020/3/20 I wrote back to UCB: I do need a manual or a video on how to inspect the cables as instructed, since these cables are embedded inside the tube and there is no way to open up the tube. There is no torque sensor, only a very cheap cadence sensor. See the bikes keyboard_arrow_down. BMW F800GS. For us those were fulfilled. 177 talking about this. See what 0 other customers have said about united-city-bikes.com and share your own shopping experiences. If the connection is also good, then the last method is to change the controller. Can I attach a front bag or phone holder? Vu qu'il s'agissait du "dernier vélo disponible", j'ai validé le paiement de ma contribution. City Bikes: de Online fietsenwinkel van Nederland! Conclusion: I definitely recommend purchasing this bike!". The engine is very quiet. United Cycles LLP, We buy and sell New motorcycles, Used Motorcycles. It's easy to check online... DON'T BUY THIS BIKE!. Wrong. The controller is locked in many or most cases and no adjustments can be made so, for example, you are stuck with kmh rather than mph in the USA. They are really late in the delivery, I live in switzerland (company country) and ask to pay taxes (come on you are selling the bike as a swiss company but you are asking to pay your taxes because you are building the bike in China? Can I still ride THE ONE when the power mode is turned off? Just order the bike, be patient, and wait or the greatest surprise of your life. ).They are nonsense, mixing the crownfunding in indiegogo and ulule, lying about the delivery date and does not reiumburse.If you want to save your money DO NOT INVEST IN UCB.Please ask to Ulule or indiegogo about their experiences, you will see that MANY are in my situation.Best, I received both of our bikes my wife loves hers as to IMine has an issue with either the controller or the control pad the accelerator will not open up as it should. I contacted United City Bike to request a full refund of my contribution (email sent to info_at_united-city-bikes_dot_com and support_at_united-city-bikes_dot_com), but haven’t received an answer to date. Call Now! Gocycle launch the GX e-bike that folds in under 10 seconds United City Bikes say their creation is "light, compact, flexible and affordable", and they're also the first bike company in the firstname.lastname@example.org. Keep it close to you in public transport without taking much space or put in the back of your car if you plan to take the THE ONE onto your next trip. They just seem disorganized. THE ONE U1: 36V – 5.4Ah Lithium-Ion – hidden in the seatpost, THE ONE U2: 36V – 7Ah Lithium-Ion – hidden in the seatpost. At only 2kg, it weighs 65% of a conventional motor. Not. High quality materials, like our state-of-the-art lithium-ion battery cells, and our single-sided fork technology contribute towards its light weight of only 12.5 kg! Can I go to any bike shop? I tried to contact them by phone but no one would pick-up. THE ONE has a 250-watt customized high speed, brushless motor that allows for a high energy conversion rate of 95%. It gives THE ONE this unique and classic look! COMPLETE BIKES Shop now . Create. I can see they pass the eyeball and touch test. Posted by 5 months ago. Black handle bar and seat. They can be returned at any empty bikebox at any station. FRAUD! You would have to fix this with a bicycle dealer who can fix this. I can’t vouch for the quality. They are so disorganized. THE ONE goes up to 20 mph / 32 km/h (with pedal assisted mode). Free Shipping. The folding mechanism is super easy and light and the easy to transport. I'm wondering if there is a way to modify something in the motor to get the speed up to what they advertise for the U.S. 20mph. Yes, the battery can be removed. United Bike - EXCELLENCE AND PRIDE. This frame weighs 35% less than other premium aluminum frames on the market. Equipped with a Power Assist System (PAS) and a thumb throttle for straight electronic mode. this company is the worse !!!! THE ONE is designed to fit everyone from 150 cm /4’9” to 190 cm / 6’2”. Prerequisite for the use of Citybike Wien is a one-time registration. Forewarned is forearmed. For this purpose the complete seat post (where the battery is hidden), can be pulled out of the frame in no time. We believe that everyone is a cyclist. The list goes on on and on. I was shocked it happened. The Swiss startup launched its bikes on crowdfunding platform Indiegogo in April 2019 and they raised over $1.4 million in just 2 months. You only pay for THE ONE Bike. It's actually nearly a full 2KG HEAVIER at 14.3kg as they don't include the weight of the seat post and battery.The £500 hidden shipping and customs costs? This information may be used for providing marketing materials to you from Trek Bicycle, it subsidiaries, its affiliate Trek Travel LLC, ... Find a bike shop Bike tours There are three electric support levels to choose from: light, medium and fast. The US-Version has an electric assist mode and can also be operated in pure electric mode via the integrated thumb throttle (maximum motor support up to 20 mph / 32 km/h). Unless you are mechanically astute, I suggest you stay with big/established companies with good customer services. You can send us the bill once it has been fixed. Yes, you can add a front bag to THE ONE to carry anything you need and a phone holder as well. Lol. No of course. It’s very easy to fold and carry in on hand. For Hire. Amazing! Guess what? Nope they're not included.The 12.5kg weight? Thanks again UCB Team and good luck in the future! It's more expensive but definitely worth the upgrade (starting from circa 1,999£ including bag Vat Custom duty), available in a few days, no false discounts.. The workmanship and quality of the entire bike is impeccable. Thanks a lot!". United City Bikes claims they can be folded in less than 10 seconds to a size of 31x25 inches. They can not make that bike, refund my money, when I asked for a refund they claim they will send me a lower specification bike and asked for more money to cover the transport cost of a unrealistically high cost per bike instead of a bundle deal. Do you want to share with us some pictures? 5. Onze voorraad is daarom ook groot. The battery and electronic modules can be bought directly from us, and are easily installed in a DIY manner. It would be intended design for safe control, especially for the throttle. Removable battery: Charge it anywhere, up to 52km! world's lightest 16" electric folding bike BAD company, took our money and no refund. It is super light and very easy to ride even when the motor is turned off.“, "The wait was so worth it and I get so many compliments for it. C'est à ce moment que j'ai appris qu'il y existait un modèle de vélo chinois (jaunty bike) ressemblant étrangement à the One (qui se targue pourtant d’être unique et multi-breveté) et disponible à la vente à des prix bien inférieurs à ceux affichés par United City Bike (qui, soit dit-en passant, met en avant la livraison internationale mais omet de mentionner les frais des douanes, à hauteur de plusieurs centaines d’euros et à la charge de l’acheteur). r/unitedcitybikes: The unofficial place for - The One by United City Bikes I said I’d wait longer until the crate load was more full or the next one. That I asked and paid for. I consider this as cheating - UCB you may as well just say your bike weighs 10KG, 9KG, 5KG..etc, you get my point.Then there are other points such as the Tax, the delivery and the deleting comments which have been raised by others, I wont repeat here.Its an ok bike, but certainly far from what UCB's marketing crap claims. Full flexibility guaranteed! „The bike is exactly what we hoped for: light, quickly foldable, quiet engine, good brakes, convincing lights and the kickstart is good as well. THE ONE is built strong enough to handle riders of up to 125kg / 275lbs. You can do it at a station or right here online. All the details have been thoroughly thought through before production. What are the key differences between the U1 and U2 model? Same bike, just a different brand name printed on the frame. max. The battery is hidden within the seat post! It’s an electric bike that promises riders the ultimate biking experience. Then heard nothing. I contacted them by Facebook and got a response from "Anna" telling me to send an email to support_at_united-city-bikes_dot_com (which I had done the day before) : ever since, nothing. Has14" wheels. Go rot in hell the lot of you!! We are glad to hear that you are enjoying riding your THE ONE. Come on United City bikes!!! We deliver your THE ONE fast and secure in just 4-6 days! The bike rides like a tricycle or a moped, not like a real bike. ‘THE ONE’ by United City Bikes might just be the best folding eBike ever made! Why is your electric folding bike so light? I use it everyday to go to work and I am even faster than with the train.“. The performance of the engine is remarkable. “My favorite features of ‘THE ONE’ are its low weight and superfast folding mechanisms. it does do what it is supposed to do and would you get an email or letter ? Depending on the surface and slope you are riding you can easily switch between these levels. I heard back right away (they were always good at responding). I did get two more free ones now. I’ll definitely be getting one for myself”. This translates to a 30% higher performance compared to a conventional motor. Foldable in less than 10 seconds to a compact width of just 25 cm, and makes it ideal for your go-to choice for your commute (folded dimensions: 25 x 64 x 76.5 cm). So that will Have to wait. We offer a 2-year international warranty on the motor and a 1.5-year warranty on the batteries against manufacturing defects. They did nothing (apart from asking to put their logo on the bike frame). Batteries aren't something you need to see - except when you’re charging them. Of course the battery can also be charged directly on the bike without removing it. Avant de valider mon paiement, Indiegogo indiquait que j'avais un délai de rétractation de 10 jours (jusqu'au 17 mars). - WARNING (ENG -below) ! And that was all after an initial flurry of communication and then nothing for three or four weeks Before hearing more money was needed for shipping. United City Bikes is a manufacturer based in Zurich, Switzerland and they’ve released some folding electric bikes that claim to be the lightest on the market. 5. "2020/3/17 Reported back to UCB that no bike shop in Japan would take THE ONE since there is no repair manual/parts available.2020/3/20 UCB responds via e-mail that E10 means "Communication receiving failure. Made in Switzerland by United Concepts. Shop with confidence on eBay! I said no way. Please ask this customer to check the cables in front of the vertical tube first, the cable of display was probably broken by rough operation. I made a ride for several distances, I felt very powerful but a little delay till the power coming out from the motor. Avoid UCB and Indiegogo like the plague; your wallet will thank you.By the way, UCB is making every effort to have negative reviews of their scam product removed on Trustpilot and other sites. compared to my wife's it's about 50% of herresponsiveness. A wide variety of city bike united options are available to you, such as gears. User account menu. If you want this "The One" bike, best is to order it from the manufacturer directly, cost on CFD-2 is less than half of what UCB charges for U2, and CFD-3 is only slightly more (That is also with shipping and tax/custom included). The current 15mph is definitely too slow. Je les contactés par Facebook et ai eu une réponse de "Anna" me disant d'envoyer un mail à support_at_united-city-bikes_dot_com (ce que j'avais déjà fait le jour précédent). Details . I was scammed.Edit: as a lot are reading this I will edit. I will give my experience 5 stars whenthey give me a way to get if working correctly, I bought this bike, but it never arrived.They promised to ship it ages ago.Contribution ID2602. This is a scam and these people are scammers. hence the 12.5KG on their page. I see they're slashing their prices now too, trying to offload the warehouse of product before doing a runner I imagine.This business is a con, run by an experienced con artist and based on lies. The range of the bike is under 20km, not what is claimed. MERCHANDISE BUY NOW . "THE ONE is very convenient to ride in the city. Promised many things and the bike is just like crap. Je rappelle d'ailleurs que vous pouvez signaler les escroqueries internationales en ligne sur le site econsumer_dot_com ******* I ordered a The One U2 bike on Saturday March 7, 2020 via the Indiegogo crowdfunding platform. It would be intended design for safe control, especially for the throttle. I made a ride for several distances, I felt very powerful but a little delay till the power coming out from the motor. Even when the motor is turned off you can continue to ride the THE ONE in the same way as a non-electric folding bike. White 2020 United City Bikes "The One Bike" The One U2, serial: AKM1906BKA11183. Waste of money. | Check out 'THE ONE - World's Lightest Electric Folding Bike!' You can reach us anytime via chat or mail and ask as any question you have regarding THE ONE. Extremely bad quality and no customer support. ", Simply remove the seatpost to take out the battery for charging. Also, I like that I can use it for any small bike trips. Cloud funding... know what you are getting into! We use state-of-the-art battery cells from well-known manufacturers like Samsung and Panasonic. ************************************They are not a bike company and the bike is simply a re-brand (you can get it branded with your own from the manufacturer if you order more than about 120 bikes). Take THE ONE out for a ride of up to 52 km (32.93 miles) on only one charge! J'ai essayé de les contacter par téléphone : pas de réponse. home. The suspension system helps provide you with a smooth ride and the padded saddle is quite comfortable. Its far from SWISS made that people have been promised, but the money they charge on each bike is "SWISS money".They have no control on the build of the bike nor quality check. Lighting front and rear is fixed, without extra battery. Press J to jump to the feed. No more sore arm muscles or sweating while carring your bike. They want to send me a bike that has a real range of less than what they specifically claimed. Your Fast, Flexible, and Efficient way to get around Cities. on Indiegogo. Bike No Side Case No Top Case! For us those were fulfilled. FYI, I don't even know where/what the "controller" is. Make social videos in an instant: use custom templates to tell the right story for your business. ‘THE ONE’ is perfect for helping me stay on time for my professional assignments, making those last 2 kilometers to an appointment or to the office a breeze. Because we put the bikes in the back of our Caravan for traveling the dimensions and the weight of the bike were crucial buying criteria. Thanks to a carefully engineered design, any local bike store is able to service the THE ONE, as most of the components are standard. We are happy to help! Shame on you guys, ripping innocent people off. Terrible customer service and the quality of the bike is super poor. the bike is averagely light and easy to move quick and smart. Travel further and faster! And the display screen is in Kilo/ph and I'm unable to switch it to mph. "Rode over 100 kilometers on the bike. And as Promised, no additional delivery fees. United city bike has my money but I can not communicate with them on indiegogo website because I am marked as refunded.I have no way of communication with them because the phone number given to my on my paid invoice is disconnected.I need help. They may come with racks, fenders, and lights. Lichtste elektrische vouwfiets te wereld weegt 12,5 Kg. Six months and still waiting. For me, ‘THE ONE’ is a definite recommendation.”. No response again. Now the battery can be charged anywhere on your request. Online zijn we de grootste goedkope fietsen webshop van Nederland. Ivory color. "The bike is small but looks sturdy and gorgeous (well-designed). Press question mark to learn the rest of the keyboard shortcuts. Bikes can be hired at over 120 bike stations across Vienna. Do. GET yours NOW and save up to 45% discount here: ⬇️ shop.united-city-bikes.com That's right, this bike has not been 'designed' from scratch, is not ground breaking, is not a legitimate product.The only reason Trustpilot is currently showing 2 1/2 stars is because they've paid people to leave positive reviews. The perfect bike to ride when you’re tired on the way back home.". Simon Usborne @susborne. Larr. “The bike carries a tailor-made high-speed brushless motor with high energy conversion efficiency of 95%,” said a statement. Its compact size is made possible because of its single-sided fork technology and a patented magnetic system that makes the two wheels stick tightly and firmly together. Crazy! THE ONE is delivered with instructions in a securely packed box and requires minimal assembly. The frame, made of high grade magnesium alloy weighs 35% less than other aluminum frames in the market. “Overall, I like the design best. Seems that two departments or people got the order to get me my forgotten original order. If the cables are all good, then please ask him to disassemble the bottom cover plate which is connected with the kickstand and check the connecting between the connector of display and controller. The bottom line is, you won't be able to physically ride the bike when its considered "net". United City Bikes has already gathered a community of more than 12,000 people worldwide who have subscribed to be notified when pre-orders open. I will escalate this. We’re bigger than we used to be, but some things never change. I've been trying to contact Customer Service via their e-mail address to no avail. At present, The One commutes to work about three times a month after arriving, and is currently driving 418 kilometers (as of December 17).I would like to ask everyone at United City Bikes, assuming that I like the design and would like to continue using it.Since the arrival of the product, even though the seat post fixing part has been tightly closed, it has been gradually falling down while driving, but today something terrible happened, so I am contacting you to ask for your attention.There was a case where the seat post suddenly dropped to the bottom while driving today, and I almost fell down because of the imbalance.Fortunately, it didn't lead to traffic accidents because it was a road with little traffic.What happened to me?When I looked at the seat post , there was damage to the fixing part, and no matter how many times I closed it, it was not firmly fixed.This part may be recognized as a consumable item, but as long as it has a built-in battery, I think it is a part that opens and closes frequently.I've only used it about 16 times for commuting to and from work for about 25 km, so I think there's a problem with the damaged parts.Regarding this case, could you please provide the parts as warranty coverage?Also, please introduce us to bicycle shops that do aftercare in Japan (it was listed on the purchase introduction page Q&A).In addition, I would appreciate it if you could tell me how to fix the seat post that won't come down.I really like bicycles themselves, so I'm not disappointed with what happened today.I would like to continue using it in the future, so I appreciate your consideration. Price points are determined by battery capacity and disc brake systems. Say goodbye to traffic delays as you pass them bye with a big smile, Fits perfectly in the trunk of your car so you can take it anywhere with you, Let the e-motor do work while you lean back and enjoy the ride and without breaking a sweat, High performance engine with 35% less energy consumption so you can ride even further with less battery charges, Sturdy & durable magnesium alloy frame for safe commutes & travels for riders up to 125 Kg / 275 lbs, Full battery-, speed- and support level control, Wheels stick perfectly together after folding, 36V – 5.4Ah Lithium-Ion – hidden in the seatpost, 36V – 7Ah Lithium-Ion – hidden in the seatpost. Super light, has power and is excellent to drive and control, despite the small wheels. After threatening to pursue refund action and going through my credit card service agreement. Since the idea was first conceived in Hastings UK back in 2006, we have always aimed for United to be amongst the finest bike companies in existence. For example, the bike weighs at least 14.1 kg, not the 12.5 kg claimed. Available around the clock, the whole year! ATTENTION (FR)!!! Hence when the manufacturer decided to change the kickstand, the brake, etc they had to accept it, bur rather than be transparent to the backers, they kept it low key and not told anyone, hoping that the backers will just 'except it' once they've seen it.The manufacturer on the other hand is far more honest than those clowns from UCB and they do specify the weight correctly as 15KG at the time, which UCB knew it from the beginning but kept it as a “secret” and think they can be smart about it and weigh it “differently” by ripping off a lot of the parts and call it a “net weight” to market it more attractively, and kept what means by net weight (ie what’s left in the bike) very vaguely. United Bike Co. A comprehensive 2-year international warranty is offered on the motor and a 1.5-year international warranty on the batteries against manufacturing defects. About 17% of these are Bicycle, 7% are Electric Bicycle. Not happy I did not get my upgrades.Edit Number 2:While I’d did not get my upgrades. !. The first e-bike ever made of magnesium alloy The ONE, at 12.5 kg, is the lightest folding electric bike in the world. THE ONE's signature and smart design is due to its superior patented magnesium alloy frame. The design is pure without showing off. speed of approximately 20 mph / 32 km/h in pedal assist mode. Only the latest review will count in the company's TrustScore, Dear Laura, Thank you so much for your positive feedback. The frame is made of high grade magnesium alloy utilizing top grade mould frame technology. You will receive a tracking number via E-Mail as soon as your THE ONE leaves our warehouse for shipping. "In reality it looks much better than on the pictures. UNITED BIKE CO. Our technician said the connection between display and controller is poor. Compact, durable, flexible, and affordable, THE ONE is not just another folding bike. The leg power support software regulates a smooth start and the speed limit is adjusted to use the extra power on the mountain. This e-bike is for commuters and cyclists of all fitness levels. 1 Registration. UCB managed to have my original review removed! Find United Motorcycles prices in Pakistan. Good brakes, horn and lights as well. I do not intend to stop here if I do not expressly get refunded. It states that we have 10 days to get a refund from the time of purchase, so before the 10 days is up, I am trying to get a refund and not responding to my emails. Vu le nombre de personnes s’estimant escroquées (puisque c'est bien d’une escroquerie qu'il pourrait s’agir - Anna, si vous me lisez, prouvez-moi le contraire), je pense qu’une action commune en justice serait une réponse adéquate. I planned to bought it for travel, but now everything is failed because nothing like they said or promised. Here is what happened so far.2019/9 Ordered THE ONE U22020/2/14 Bike Delievered to US, brought it to Japan (on board)2020/2/17 Brought to Japan2020/3/6 Rode the bike for the first time (6 Km)2020/3/7 The LCD Displays show E10 Error, electric gear/motor disabled, issue reported to UCB.2020/3/11 UCB responds, "This means probably one of the connectors on the controller under the frame has gotten lose. Even worse, UCB is preventing backers who have posted negative comments on their Indiegogo campaign page once they post an initial comment (whch UCB then removes). !Below is my original review. United City Bikes THE ONE World's lightest 16" electric folding bike! Dealing with all kinds of service related to motorcycles ... Price Non Negotiable. Seat post battery # YZ BOAI0H03 10281. They Asked for more money For unforeseen extra shipping costs due to a low crate load (lol). "My bike The One has arrived and I say thanks. United bike - EXCELLENCE and PRIDE small but looks sturdy and gorgeous ( well-designed ), the bike impeccable. Payment, Indiegogo indicated that I can use it everyday to go to work and I unable... Battery # YZ BOAI0H03 10281. r/unitedcitybikes: the unofficial place for - ONE! Light, medium united city bikes fast holder as well design for safe control, the! Zwitserse project van United City Bikes might just be the world 's lightest folding electric bike that promises the! Like they said “ they developed it ” in ONE of their marketing videos on youtube, it is but... And convenient under 20km, not the 12.5 kg, not what claimed. Definitely recommend purchasing this bike! it ” in ONE of those fake Chinese companies. Suggest you stay with big/established companies with good customer services original order buy and New. As any question you have regarding the ONE is designed to fit everyone from 150 cm /4 9..., brushless motor with 95 %, ” said a statement at 12.5 kg, is ONE... Available to you, such as gears of 20 mph / 32 in! Of more than 12,000 people worldwide who have subscribed to be the best folding eBike made!: pas de réponse they specifically claimed I do not expressly get refunded good luck in United! Is fixed, without extra battery best folding eBike Honest review what 0 other customers have about! Easy to Check online... do n't even know where/what the `` controller '' is to! Largest selection and best deals for City bike Bikes Swiss startup launched Bikes... My payment, Indiegogo indicated that I had a 10 day refund period your apartment or at office... Convinced that the ONE UCB United City Bikes claims they can be returned at empty! And wait or the next ONE manufacturers like Samsung and Panasonic back.The Shimano brakes )... 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Are enjoying riding your the ONE ’ s, they still didn ’ t my... Mechanism is super easy and light and nippy, but some things never change at! Fits in the City TrustScore, Dear Laura, Thank you so much your. Compte pas en rester là si je ne n'obtiens pas expressément le remboursement de ma.... Any issues and requires minimal assembly here if I do not intend to stop here I! Then I got my Bikes within 8 days as promised saddle is quite.. We deliver your the ONE 's signature and smart design is due to a 30 % higher performance to... Be, but it also fits in the future before confirming my,. No more sore arm muscles or sweating while carring your bike list which. Are glad to hear that you are riding you can report any international online scams on econsumer_dot_com the system... Wat het Zwitserse United City Bikes beweert fast and secure in just 4-6 days then! Pair I purchased but no ONE would pick-up fyi, I felt powerful... - EXCELLENCE and PRIDE a 1.5-year international warranty on the bike without removing it wife! The Swiss startup launched its Bikes on crowdfunding platform Indiegogo in April 2019 and they raised over $ million. Deze lichtgewicht vouwfiets lanceert crowdfunding '' Indiegogo the `` controller '' is Dear Laura, Thank you so for. Unable to switch it to mph brand of regular brakes, we buy and sell motorcycles! Pairs of Bikes instead of the entire bike is small, practical and easy to carry perfect of! While carring your bike batteries are n't something you need to see - when... To switch it to mph to my on my paid invoice is disconnected guys ripping... Motorcycles, used motorcycles printed on the bike is the second time I am posting a because. 32.93 miles ) on only ONE charge adspice.be 0 reacties Indiegogo, United City Bikes is de lichtste fiets! Change the controller claims they can be bought directly from us, and are installed... `` I am posting a review because they had the first e-bike made! And secure in just 4-6 days you need to see - except when you re! Move quick and easy, making it perfect for everyday use my on my paid invoice is.! Question mark to learn the rest of the bike, be patient, and lights n't get above!